FAQ

Middle Men is not only a gallery to shop for talent. We pride ourselves on being a bridge between local artists and businesses. We believe in supporting local and sustainable businesses, making production more diverse and inclusive, creating a platform for emerging talents, and furthering the reach of arts in Toronto.

1. Sign up for a subscription depending on your company size. How many people do you think will need an account? How many producers or creative team members do you have?
2. Use the gallery to find all the creative talent you need for your next project. You can filter by job title and keyword to narrow down your search for the perfect creative. Here you can look over creatives’ portfolios, message them for rates/bookings/etc, and favourite creatives that you would like to come back to later.
3. Book your talent and see your project come to life.
4. Receive an invoice to your account and make an easy, secure payment. All invoices and payments are stored on your accounts page for easy bookkeeping come tax season.

Here are some of the titles we house on Middle Men

• Director
• Cinematographer/DoP
• Camera Operator / Assistant Camera Operator (AC)
• Videographer
• Editor
• Audio Engineer
• Creative Director
• Art Director
• Graphic Designer
• Animator
• Photographer
• Fine Arts
• Decorative/Applied arts
• Fashion Brands
• Musician
• Producer
• Actor
• Model
• Dancer/Choreographer
• Performer
• Stylist
• Hair & Makeup
• Set designer
• Copywriter
• Screenwriter

There are a few key elements to Middle Men that make us unique in the talent hiring space:

• We cater to every little detail of production. We house traditional and non-traditional creatives so that every production can find exactly what they need for every unique project they have. Middle Men is a one-stop shop.
• Our service is more affordable for both our clients and our creatives than alternative sites because we believe in creating opportunities for our users.
• Access to a myriad of creatives. Toronto’s amazing diversity allows for Middle Men to collect musicians, filmmakers, designers, storytellers, and content creatives from every possible genre.
• We Care. Middle Men was founded on the hope of making productions more relatable, more in-tune with the people, and creating opportunities for local artists to be at the forefront of that change.

To cancel a subscription, simply press the ‘Cancel Membership’ button on your subscription page and your subscription will be automatically canceled for the next payment period. You will have access to the site for the remainder of the current payment period.

1. If you are trying Middle Men for the first time, we offer a one month free trial to let you try out the site and see if it is the right fit for your company’s needs. 
   Where you are entering into a subscription service with Middle Men for the first time, you shall, within the first month from the service commencement date only, be entitled to cancel that service and with no cancellation fees to Middle Men in connection with that service agreement.
2. The provisions of clause (a) above are only applicable to first-time users of our subscription service.
3. If Middle Men observes that you are not a first-time user, you are not entitled to a free trail and will have to use the regular channels for cancellation of subscription.
   Any requests for a refund received after the first month trial period and not through our support email will not be considered.

Yes, your payments are secure through Middle Men. We use Stripe as our payment service provider. 

“Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, we use the best-in-class security tools and practices to maintain a high level of security at Stripe.” 

Find any more information on their secure payment service here:

https://stripe.com/docs/security/stripe

Before any creative portfolio is live on the gallery we vet them for quality, references, and experience so it is unlikely that you should face challenges with your talent; however, we know that even with stringent vetting there may be some issues that arise. 

Middle Men has the right to remove anyone from the site who exhibits behaviour that is discriminatory, threatening, or unprofessional. If you have had any of these experiences with a creative, we ask you file a complaint via info@localhost.

Middle Men is not responsible for any issues that arise from payment disputes as per our terms and conditions. If you have a problem, you can file a complaint to info@localhost and we will investigate but we are not liable for any loss of funds to either the Client or the Creative. We aim to be able to more fully address these types of issues in the near future.

After a job is complete, the creative will send you an invoice which you can click to pay on the site through our secure payment gateway and both invoice and payment will be recorded for easy bookkeeping come tax season.

In short, no.

Middle Men has the right to cancel subscriptions and remove members for making payments outside of the site as agreed to in our terms and conditions. To remain an affordable service for both Clients and Creatives we have created this strict policy.